Treatment Package Expiration : We provide package pricing for services in order for our clients to receive the best results following a recommended timeline. All treatment packages expire 1 year from purchase (unless otherwise stated). In the event that a package or series of treatments has begun, these services will be considered to have been rendered even though the full series may not have been completed. Should you wish to discontinue your treatment in the midst of a series, credit of unused portion up to 3 months past purchase date (based on original treatment price not discounted package price) may be used to purchase other treatments or products offered by the Med Spa. After 3 months no credit is issued.
We want your time with us to be rejuvenating, so we request that you leave children under the age of 12 at home to maximize the enjoyment of your experience as well as other guests.
In an effort to remain timely with all our patients and to provide openings in our schedule, we have implemented the following Cancellation policy.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need.
We ask that all new and current guests supply a credit card to have on file. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations, the following fees will be applied to your card.*
We provide package pricing for services in order for our clients to receive the best results following a recommended timeline. All treatment packages expire 1 year from purchase (unless otherwise stated). In the event that a package or series of treatments has begun, these services will be considered to have been rendered even though the full series may not have been completed. Should you wish to discontinue your treatment in the midst of a series, credit of unused portion up to 3 months past purchase date (based on original treatment price not discounted package price) may be used to purchase other treatments or products offered by the Med Spa. After 3 months no credit is issued.
As a courtesy, we send out SMS messages to confirm your service appointments three days prior to your appointment date. We do understand how easy it may be to forget an appointment, therefore all our appointments are confirmed by phone 24-48 hours prior to the appointment as well. Please ensure that we have your current mobile number on file so that we can reach you and your email. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and help us service our guests better by providing enough notice to avoid the cancellation fees.
*If your credit card on file declines, the charge will be placed on your account. Failure to pay your balance will affect your ability to book future appointments. Delinquent accounts may be sent to a collection agency.
Thank You,
The Team at Pam Chaney Aesthetics
